Are you looking for ways to reduce your energy expenses in California? If you’re a low-income resident, the California Alternate Rates for Energy (CARE) program can significantly ease your financial burden. Specifically for Pacific Gas and Electric Company (PG&E) customers, CARE offers substantial discounts on your monthly electricity and natural gas bills. This guide will explain how to apply for the CARE program with PG&E and detail the benefits you can receive.
Understanding the CARE Program and its Benefits
The CARE program is a state-mandated initiative designed to help eligible low-income households afford their energy bills. If you qualify, you could receive a 30-35% discount on your electricity bill and a 20% discount on your natural gas bill. These discounts can make a real difference in your monthly budget, allowing you to allocate funds to other essential needs.
This program is available to customers of various utility companies across California, including PG&E, Southern California Edison, and San Diego Gas & Electric. The funding for CARE is sourced through a surcharge paid by other utility customers, ensuring support for those who need it most.
Eligibility Requirements for CARE Program
To be eligible for the CARE program, you must meet certain income guidelines or participate in specific public assistance programs. The income limits are updated annually and are based on household size. As of June 1, 2024, to May 31, 2025, the income limits are as follows:
Household Size | Income Eligibility Upper Limit |
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1-2 | $40,880 |
3 | $51,640 |
4 | $62,400 |
5 | $73,160 |
6 | $83,920 |
7 | $94,680 |
8 | $105,440 |
Each Additional Person | $10,760 |
Alternatively, you automatically qualify for CARE if you are enrolled in any of the following public assistance programs:
- Medicaid/Medi-Cal
- Women, Infants and Children Program (WIC)
- Healthy Families A & B
- National School Lunch’s Free Lunch Program (NSL)
- CalFresh/SNAP (Food Stamps)
- Low Income Home Energy Assistance Program (LIHEAP)
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Temporary Assistance for Needy Families (TANF) or Tribal TANF
Steps to Apply for the CARE Program with PG&E
Applying for the CARE program with PG&E is a straightforward process. Here’s a step-by-step guide to help you through the application:
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Visit the PG&E CARE Program Website: The easiest way to start your application is by visiting the dedicated PG&E CARE program page. You can find it by searching “PG&E CARE program” on Google or directly navigating to the PG&E website and looking under the “Save Energy & Money” section.
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Review Eligibility Requirements: Before starting the application, double-check the income guidelines and qualifying public assistance programs listed on the PG&E website to ensure you meet the criteria.
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Complete the Online Application: PG&E offers an online application form for the CARE program. This is the most convenient method for most applicants. The online form will guide you through the necessary information, including household size, income details, and whether you participate in any qualifying public assistance programs.
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Gather Required Documents (if needed): In most cases, you may not need to submit documentation if you are applying based on income and attest to meeting the requirements. However, if you are applying based on enrollment in a public assistance program, you might need to provide proof of enrollment. Check the PG&E website or application instructions for specific document requirements.
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Submit Your Application: Once you have completed the online application and gathered any necessary documents, submit your application through the PG&E website.
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Wait for Confirmation: After submitting your application, PG&E will review it to determine your eligibility. You will typically receive a notification regarding the status of your application within a few weeks.
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Contact PG&E if Needed: If you have any questions or need assistance with your application, you can contact PG&E directly. Their customer service number for energy assistance programs is 866-743-2273. You can also find more contact information and resources on their website.
Additional Assistance Programs: FERA
If your household income slightly exceeds the CARE program limits, you might still be eligible for the Family Electric Rate Assistance (FERA) program. FERA offers an 18% discount on your electricity bill. The income limits for FERA are higher than CARE, making it an option for families who are just above the CARE threshold but still need assistance with their energy costs.
Household Size | FERA Income Eligibility Upper Limit |
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3 | $64,550 |
4 | $78,000 |
5 | $91,450 |
6 | $104,900 |
7 | $118,350 |
8 | $131,800 |
Each Additional Person | $13,450 |
Check with PG&E or your utility provider to see if FERA is available in your area and to learn more about the eligibility requirements and application process.
Conclusion
The CARE program is a valuable resource for low-income Californians to manage their energy bills. By understanding the eligibility requirements and following the application steps, you can access significant discounts and reduce your monthly expenses. If you are a PG&E customer and believe you qualify, don’t hesitate to apply for the CARE program today and start saving on your energy costs. For further information or assistance, reach out to PG&E or visit their website for complete details on the CARE and other assistance programs available to you.