Chevrolet’s Certified Pre-Owned (CPO) program stands as a testament to the brand’s commitment to quality and customer satisfaction even in the used car market. For those pondering the longevity and reliability of this program, the key question is: when did Chevrolet start its certified pre-owned car program?
Chevrolet officially launched its Certified Pre-Owned program in 1997. This initiative marked a significant step for General Motors and the Chevrolet brand, aiming to provide customers with a higher standard of used vehicles. By establishing a rigorous certification process, Chevrolet sought to instill confidence in buyers hesitant about purchasing pre-owned cars. The program’s inception addressed a growing demand for reliable used vehicles backed by manufacturer assurances, bridging the gap between the peace of mind associated with new cars and the value proposition of used ones.
The introduction of the CPO program in 1997 was not merely about selling more used cars; it was about elevating the entire pre-owned car buying experience. Chevrolet recognized that many customers were wary of the unknowns associated with used vehicles. To counter this, they designed the CPO program to offer transparency, quality assurance, and benefits that closely mirror those of buying new cars. This forward-thinking approach has since become an industry standard, with numerous automakers developing their own certified pre-owned programs.
The Chevrolet Certified Pre-Owned program has evolved since its inception, consistently enhancing its offerings to meet customer needs and market demands. The core principles, however, have remained steadfast: quality, reliability, and customer peace of mind. Today, the Chevrolet CPO program includes a comprehensive suite of benefits, ensuring that customers drive away with confidence. These benefits, designed to mirror the assurances of a new car purchase, include robust warranties and thorough vehicle inspections.
One of the cornerstones of the Chevrolet CPO program is the extensive warranty coverage it provides. Understanding the warranties is crucial for any potential buyer.
Powertrain Warranty
A significant advantage of a Chevrolet Certified Pre-Owned vehicle is the 6-Year/100,000-Mile Extended Powertrain Limited Warranty. This substantial coverage underscores Chevrolet’s confidence in their vehicles. It includes:
- $0 Deductible: No out-of-pocket expenses for covered repairs.
- Transferability: The warranty can be transferred to subsequent owners, enhancing the vehicle’s resale value.
- Roadside Assistance: Help is available when you need it, offering added security during your warranty period.
- Courtesy Transportation: Provides alternative transportation options, minimizing inconvenience during warranty repairs.
This powertrain warranty offers extensive protection for critical engine and transmission components, giving CPO owners long-term peace of mind.
Bumper-to-Bumper Warranty
In addition to the powertrain warranty, each Chevrolet Certified Pre-Owned vehicle is backed by a 12-Month/12,000-Miles Extended New Car Bumper-to-Bumper Limited Warranty. This warranty provides comprehensive coverage from the front bumper to the rear, similar to a new car warranty. It’s important to note that while this warranty is extensive, it does have some exclusions. These typically include wear and tear items like tires, damage from misuse, or improper maintenance, as detailed in the CPO Owner’s Manual.
Scheduled Maintenance
To ensure your CPO vehicle remains in top condition, Chevrolet includes two scheduled maintenance visits within the first 2 years or 24,000 miles. This benefit covers essential services like oil changes and tire rotations, helping maintain your vehicle’s performance and reliability from the outset of your ownership.
Vehicle Inspection
A cornerstone of the CPO program is the rigorous 172-point vehicle inspection. This comprehensive assessment is one of the most detailed in the automotive industry. Every aspect of the vehicle, from mechanical components to interior features, is scrutinized to meet Chevrolet’s high standards. This inspection covers everything from the air conditioning system to the undercarriage and ensures that only vehicles in optimal condition earn the Certified Pre-Owned designation. Chevrolet dealers are required to complete all safety recalls before a vehicle can be listed or sold as certified pre-owned. To further ensure transparency, customers are encouraged to independently check the recall status of any vehicle at my.gm.com/recalls and www.SaferCar.gov.
OnStar and SiriusXM Trials
Chevrolet CPO vehicles come with added technology perks, including trials for OnStar services and SiriusXM radio. Customers receive a trial of OnStar Safety & Security Plan and Connected Services, offering features like remote start and door unlock via smartphone. Additionally, a 3-month trial of the SiriusXM All Access package provides a wide range of entertainment options, accessible in the vehicle, online, and through the SiriusXM app.
Vehicle Exchange Program and History Report
Chevrolet understands that finding the right vehicle is essential. The Vehicle Exchange Program allows customers to exchange their CPO vehicle within 3 days or 150 miles if it doesn’t perfectly fit their needs. This policy provides flexibility and reduces the risk associated with purchasing a used vehicle. Complementing this, a Free CARFAX® Vehicle History Report is provided with every CPO vehicle. This report offers transparency into the vehicle’s past, including service history and ownership records, empowering buyers to make informed decisions. CARFAX is a trusted source for vehicle history information, ensuring buyers have a clear picture of their vehicle’s background.
In conclusion, Chevrolet’s Certified Pre-Owned program, launched in 1997, has consistently provided customers with a reliable and value-driven option in the used car market. By offering extensive warranties, rigorous inspections, and customer-centric benefits like exchange programs and vehicle history reports, Chevrolet has solidified its commitment to quality and customer satisfaction in pre-owned vehicles. For anyone considering a used vehicle, exploring a Chevrolet Certified Pre-Owned car offers significant advantages and peace of mind that bridges the gap between new and used car ownership.
