In today’s interconnected healthcare landscape, seamless communication and access to patient data are paramount. For healthcare professionals collaborating with Confluence Health, EpicCare Link emerges as a vital tool. But What Program Does Epic Care Use to facilitate this crucial link? The answer is EpicCare Link, a web-based portal designed to extend access to patient information securely and efficiently.
EpicCare Link is not just a single function program; it’s a comprehensive suite of online activities tailored to streamline workflows and enhance patient care coordination. This powerful tool empowers external healthcare partners with real-time access to essential patient data, directly contributing to improved patient outcomes and more effective collaboration.
Key Capabilities of EpicCare Link:
- Comprehensive Patient Chart Review: Gain immediate access to patient chart notes, providing a detailed understanding of patient history and ongoing care.
- Lab and Imaging Results at Your Fingertips: Quickly look up lab and imaging results, ensuring timely access to critical diagnostic information.
- Streamlined Electronic Orders: Place electronic lab and imaging orders directly through the portal, eliminating the delays and inefficiencies associated with traditional faxing.
- Efficient Patient Referrals: Refer patients to Confluence Health specialty departments electronically, simplifying the referral process and ensuring seamless transitions of care.
Enhancing Communication and Collaboration:
Beyond data access, EpicCare Link serves as a direct communication channel with Confluence Health providers and staff. This feature significantly reduces reliance on phone calls, offering a more efficient and trackable method for inquiries and information exchange. By utilizing EpicCare Link, external partners can communicate directly within the patient’s record, ensuring all interactions are documented and readily accessible to the care team.
System Requirements for Optimal Performance:
To ensure a smooth and efficient experience with EpicCare Link, it’s important to use a compatible web browser. Confluence Health recommends the following browsers for accessing the portal:
- Apple Safari version 14 or later
- Google Chrome version 88 or later
- Microsoft Edge version 88 or later
- Microsoft Internet Explorer 11
- Mozilla Firefox version 78 or later
For tablet users, iPad Safari or Android Chrome browsers are supported. EpicCare Link is designed for a minimum screen resolution of 1024×768 pixels, and a high-speed internet connection is recommended to optimize system speed and overall performance.
Logging into EpicCare Link: A Simple Guide
Accessing EpicCare Link is a straightforward process:
- Open a supported web browser and navigate to the EpicCare Link login page: https://epiclink.confluencehealth.org/EpicCareLink/common/epic_login.asp
- Enter your provided User ID and Password. Upon your first login, you will be prompted to change your password for security purposes.
- Review and Acknowledge the Terms and Conditions. During your initial login, you will be presented with a Terms and Conditions agreement that requires your acknowledgment.
Need Assistance?
For password recovery, login issues, or training assistance, the Confluence Health support team is readily available. Please contact them at (509) 433-3500, option 1.
EpicCare Link stands as the answer to the question, “what program does Epic Care use for external collaboration?”. It’s a powerful, user-friendly platform built to enhance communication, streamline workflows, and ultimately contribute to superior patient care within the Confluence Health network and its partner organizations.
