Are you a Pacific Gas and Electric Company (PG&E) customer looking for ways to lower your energy bills? The California Alternate Rates for Energy (CARE) program is designed to help income-qualified households save money on their electricity and natural gas costs. This program offers significant discounts, making energy more affordable for those who need it most. If you’re wondering how to sign up for the CARE program through PG&E, you’ve come to the right place. This guide will walk you through the process and help you determine if you are eligible for these valuable savings.
Understanding the CARE Program and its Benefits with PG&E
The CARE program is a state-wide initiative that provides a discount on your monthly energy bill. For PG&E customers, this translates to a 30-35% discount on your electric bill and a 20% discount on your natural gas bill. These discounts can substantially reduce your energy expenses, freeing up your budget for other essential needs.
Eligibility for the CARE program is primarily based on your household income and the number of people living in your home. You may qualify if your total household income is at or below the limits outlined in the table below. These income limits are updated annually, so it’s always a good idea to check the most current guidelines.
| CARE Income Guidelines* |
|---|
| Household Size |
| 1-2 |
| 3 |
| 4 |
| 5 |
| 6 |
| 7 |
| 8 |
| Each Additional Person |
| * Effective June 1, 2024 to May 31, 2025 |
Beyond income, you may also be eligible for CARE if you are currently enrolled in certain public assistance programs. These programs include:
- Medicaid/Medi-Cal
- Women, Infants and Children Program (WIC)
- Healthy Families A & B
- National School Lunch’s Free Lunch Program (NSL)
- Food Stamps/SNAP
- Low Income Home Energy Assistance Program (LIHEAP)
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Temporary Assistance for Needy Families (TANF) or Tribal TANF
If you participate in any of these programs, you automatically meet one of the eligibility requirements for CARE.
Step-by-Step Guide: How to Sign Up for CARE with PG&E
Signing up for the CARE program through PG&E is a straightforward process. Here’s a step-by-step guide to help you apply:
1. Check Your Eligibility: First, determine if you meet the income guidelines or participate in a qualifying public assistance program as listed above. Ensure your household size and income align with the current CARE income limits.
2. Gather Necessary Information: Before you begin your application, gather the following information:
- Your PG&E account number. This can be found on your PG&E bill.
- The names and birthdates of everyone living in your household.
- Your household’s total gross annual income.
- Information about your participation in any qualifying public assistance programs, if applicable.
3. Choose Your Application Method: PG&E offers several convenient ways to apply for the CARE program:
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Online Application: The easiest and fastest way to apply is online through the PG&E website. Visit the PG&E CARE program page and look for the “Apply Now” or “Enroll Now” button. The online application will guide you through each step and allow you to submit your information electronically.
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Phone Application: You can also apply over the phone by calling PG&E’s dedicated CARE program line at 866-743-2273. A PG&E representative will assist you with the application process, ask you the necessary questions, and help you complete your enrollment over the phone.
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Mail Application: If you prefer to apply by mail, you can download a CARE program application form from the PG&E website or request one to be mailed to you by calling the number above. Once you receive the form, fill it out completely and mail it to the address provided on the form.
4. Complete and Submit Your Application: Carefully fill out the application form, whether online or on paper, ensuring all information is accurate and complete. For online applications, follow the prompts to submit your application electronically. For mail applications, mail the completed form to the specified address.
5. Wait for Confirmation: After submitting your application, PG&E will review your information and verify your eligibility. You will typically receive a notification from PG&E within a few weeks regarding the status of your application. If approved, the CARE discount will be applied to your PG&E bill, usually starting in the next billing cycle.
Additional Information and Resources for PG&E CARE Program
For more detailed information about the CARE program and how to sign up through PG&E, you can visit the official PG&E CARE program website. This website provides comprehensive information, FAQs, and downloadable application forms.
You can also contact PG&E directly for assistance with your CARE application or to ask any questions you may have:
- Phone: 866-743-2273
- Website: https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/longer-term-assistance/care/care.page
Taking advantage of the CARE program can significantly ease your energy costs. If you believe you are eligible, don’t hesitate to apply today and start saving on your PG&E bills.
