The California Alternate Rates for Energy (CARE) program, offered by Pacific Gas and Electric Company (PG&E), provides significant discounts on energy bills for eligible low-income customers. If you’re looking for ways to reduce your monthly expenses, understanding how to qualify for the PG&E CARE program could be a crucial step. This program offers a substantial 30-35 percent discount on your electric bill and a 20 percent discount on your natural gas bill, making energy more affordable for households that need it most.
Who is Eligible for the PG&E CARE Program?
Eligibility for the PG&E CARE program is primarily based on two key factors: your household income and enrollment in certain public assistance programs. Let’s break down each of these criteria to help you determine if you qualify.
Income Guidelines
The most common way to qualify for the CARE program is by meeting specific income guidelines. These guidelines are updated annually to reflect changes in inflation and the cost of living. As of June 1, 2024, the income limits are effective through May 31, 2025, and are as follows:
| CARE Income Guidelines* |
|---|
| Household Size |
| 1-2 |
| 3 |
| 4 |
| 5 |
| 6 |
| 7 |
| 8 |
| Each Additional Person |
| * Effective June 1, 2024 to May 31, 2025 |
To determine if you qualify based on income, simply compare your total household income to the limits in the table above based on your household size. If your income is at or below the listed limit, you are likely eligible for the CARE program based on income.
Enrollment in Public Assistance Programs
Even if your income slightly exceeds the guidelines, you may still qualify for the PG&E CARE program if you are enrolled in certain public assistance programs. This ensures that those already receiving aid can also benefit from reduced energy costs. Qualifying public assistance programs include:
- Medicaid/Medi-Cal
- Women, Infants and Children Program (WIC)
- Healthy Families A & B
- National School Lunch Program’s Free Lunch Program (NSLP)
- Food Stamps/SNAP
- Low Income Home Energy Assistance Program (LIHEAP)
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Temporary Assistance for Needy Families (TANF) or Tribal TANF
If you or someone in your household participates in any of these programs, you automatically meet the eligibility requirements for the PG&E CARE program, regardless of your specific income level.
Steps to Apply for the PG&E CARE Program
Applying for the PG&E CARE program is a straightforward process. PG&E provides multiple avenues to apply and access application forms. Here’s how you can get started:
- Visit the PG&E CARE Website: The easiest way to begin is by visiting the official PG&E website dedicated to the CARE program. You can find comprehensive information, downloadable application forms, and online application options. A direct link to the CARE program information on the PG&E website is readily available for your convenience.
- Contact PG&E Directly: You can also request an application form and further information by contacting PG&E directly. Their dedicated phone number for energy assistance programs, including CARE, is 866-743-2273. Customer service representatives can answer your questions and guide you through the application process.
- Community Agencies: Application forms are also often available through numerous community-based organizations and agencies in California. These agencies often assist low-income residents with various support services and can help you with your CARE application.
Understanding the Family Electric Rate Assistance (FERA) Program
For families whose income slightly exceeds the CARE program limits, the Family Electric Rate Assistance (FERA) program offers another avenue for energy bill relief. The FERA program provides an 18% discount on your electricity bill.
| Household | 200% of Federal Poverty Guidelines (CARE/ESAP) +1 | 250% of Federal Poverty Guidelines (FERA) |
|---|---|---|
| 3 | $51,641 | $64,550 |
| 4 | $62,401 | $78,000 |
| 5 | $73,161 | $91,450 |
| 6 | $83,921 | $104,900 |
| 7 | $94,681 | $118,350 |
| 8 | $105,441 | $131,800 |
| Each Additional Person | $10,760 | $13,450 |
If your household income falls within the FERA income guidelines, particularly if you are a customer of Southern California Edison, San Diego Gas and Electric Company, or Pacific Gas and Electric Company, you should inquire about the FERA program. Contact your electric utility company to determine your eligibility and apply.
Take Action and Save on Your Energy Bills
The PG&E CARE program and the FERA program are valuable resources designed to help California residents manage their energy costs. By understanding the eligibility criteria and application process for the PG&E CARE program, you can take proactive steps to lower your monthly utility bills. Don’t hesitate to contact PG&E or visit their website today to see if you qualify for the CARE program and start saving on your energy bills.
