Are you looking for ways to reduce your monthly energy expenses? The Pacific Gas and Electric Company (PG&E) offers a program designed to help income-eligible households save money on their electricity and natural gas bills. This program, known as the California Alternate Rates for Energy (CARE) program, provides significant discounts to help make energy more affordable. If you’re a PG&E customer and think you might qualify, understanding how to enroll in the CARE program can lead to substantial savings.
Understanding the PG&E CARE Program and Eligibility
The PG&E CARE program is a state-mandated initiative that offers a discount of 30-35 percent on electric bills and 20 percent on natural gas bills for eligible low-income customers. This discount can make a significant difference in your monthly budget, allowing you to allocate funds to other essential needs.
Eligibility for the CARE program is primarily based on your household income. As of June 1, 2024, the income limits are as follows:
| Household Size | Income Eligibility Upper Limit |
|---|---|
| 1-2 | $40,880 |
| 3 | $51,640 |
| 4 | $62,400 |
| 5 | $73,160 |
| 6 | $83,920 |
| 7 | $94,680 |
| 8 | $105,440 |
| Each Additional Person | $10,760 |
These income guidelines are effective through May 31, 2025, and may be updated annually. Beyond income, you may also qualify for CARE if you are enrolled in certain public assistance programs. These programs include:
- Medicaid/Medi-Cal
- Women, Infants and Children Program (WIC)
- Healthy Families A & B
- National School Lunch’s Free Lunch Program (NSL)
- Food Stamps/SNAP
- Low Income Home Energy Assistance Program (LIHEAP)
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Temporary Assistance for Needy Families (TANF) or Tribal TANF
If you participate in any of these programs, you automatically meet the eligibility criteria for CARE, regardless of your specific income level.
Step-by-Step Guide: How to Enroll in PG&E CARE
Enrolling in the PG&E CARE program is a straightforward process. Here’s a step-by-step guide to help you apply:
Step 1: Verify Your Eligibility
First, determine if you meet the eligibility requirements. Check your household income against the income guidelines provided above, or see if you are currently enrolled in any of the qualifying public assistance programs.
Step 2: Gather Necessary Information
Before you begin your application, gather the following information:
- Your PG&E account number.
- The names, dates of birth, and social security numbers (or other tax ID) for everyone in your household.
- Proof of income, if applying based on income limits (this may include pay stubs, tax returns, or other income verification documents). Note: Specific documentation requirements will be detailed in the application process.
- Information about your participation in a qualifying public assistance program, if applicable.
Step 3: Choose Your Application Method
PG&E offers several convenient ways to apply for the CARE program:
- Online: The easiest and fastest way to apply is through the PG&E website. Visit the PG&E CARE program page and look for the online application portal.
- Phone: You can request an application form or apply directly over the phone by calling PG&E at 866-743-2273.
- Mail: You can download an application form from the PG&E website or request one by phone to be mailed to you. Once completed, you can mail the application back to PG&E.
Step 4: Complete and Submit Your Application
Fill out the application form accurately and completely, regardless of the method you choose. Ensure all required information is provided and that any documentation is attached if requested. For online applications, follow the prompts to submit your application electronically. For mail-in applications, send it to the address provided on the form.
Step 5: Wait for Application Review and Approval
Once you submit your application, PG&E will review it to verify your eligibility. The processing time can vary, but PG&E will notify you of the status of your application and whether you have been approved for the CARE program. If approved, you will start seeing the discount on your PG&E bills in subsequent billing cycles.
Explore Additional Assistance: The FERA Program
For families whose income slightly exceeds the CARE program limits, PG&E also offers the Family Electric Rate Assistance (FERA) program. FERA provides an 18% discount on electricity bills for eligible households with slightly higher incomes. Contact PG&E or visit their website to learn more about FERA and its specific income guidelines to see if it’s a better fit for your situation.
Conclusion: Start Saving on Your Energy Bills Today
Enrolling in the PG&E CARE program is a smart step towards managing your household expenses and making energy bills more affordable. By understanding the eligibility requirements and following this guide on how to enroll, you can take advantage of the significant discounts offered. Don’t wait – visit the PG&E CARE website or call them today to start your application and begin saving on your energy bills.
