The California Alternate Rates for Energy (CARE) program is a vital initiative designed to help low-income households manage their energy expenses. If you’re a Pacific Gas and Electric Company (PG&E) customer in California struggling with your utility bills, understanding how to qualify for the CARE program can significantly ease your financial burden. This guide will walk you through the eligibility requirements and how to determine if you can benefit from this program.
Understanding the PG&E CARE Program
The PG&E CARE program offers substantial discounts on your monthly energy bills. Eligible customers receive a 30-35 percent discount on their electric bill and a 20 percent discount on their natural gas bill. These discounts are crucial for households with limited incomes, helping to ensure access to essential energy services. Funded through a surcharge paid by other utility customers, CARE aims to support those who need it most.
Who is Eligible for PG&E CARE?
Eligibility for the CARE program is primarily based on two key factors: household income and enrollment in certain public assistance programs. Let’s explore each of these in detail.
1. Income-Based Eligibility
The most common way to qualify for CARE is by meeting specific income guidelines. These guidelines are updated annually to reflect changes in the cost of living and are effective through May 31, 2025. The income limits depend on your household size.
| CARE Income Guidelines* |
|---|
| Household Size |
| 1-2 |
| 3 |
| 4 |
| 5 |
| 6 |
| 7 |
| 8 |
| Each Additional Person |
| * Effective June 1, 2024 to May 31, 2025 |
To determine if you qualify based on income:
- Identify your household size: Count all individuals living in your home, including yourself, family members, and any other permanent residents.
- Calculate your total gross household income: This includes the total income from all sources for everyone in your household before taxes.
- Compare your income to the table: Find the income limit corresponding to your household size. If your gross household income is at or below the listed limit, you meet the income requirements for CARE.
2. Program-Based Eligibility
Even if your income slightly exceeds the income limits, you may still qualify for CARE if you are currently enrolled in one or more of the following public assistance programs:
- Medicaid/Medi-Cal
- Women, Infants and Children Program (WIC)
- Healthy Families A & B
- National School Lunch Program’s Free Lunch Program (NSLP)
- CalFresh/SNAP (Food Stamps)
- Low Income Home Energy Assistance Program (LIHEAP)
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Temporary Assistance for Needy Families (TANF) or Tribal TANF
Enrollment in any of these programs automatically qualifies you for the PG&E CARE program, regardless of your specific income level (as long as you meet the income requirements for the qualifying program itself).
How to Apply for PG&E CARE
To apply for the PG&E CARE program, you can visit the PG&E website or contact them directly.
- Online: The easiest way to apply is through the PG&E website. Navigate to the CARE program section and look for the online application form.
- Phone: You can request an application form and get more information by calling PG&E at 866-743-2273.
- Community Agencies: Application forms are also available through numerous community agencies and organizations that assist low-income individuals and families.
Beyond CARE: The Family Electric Rate Assistance (FERA) Program
If your household income slightly exceeds the CARE income limits, you might be eligible for the Family Electric Rate Assistance (FERA) program. FERA offers a lower discount of 18% on your electricity bill and is available to customers of PG&E, Southern California Edison, and San Diego Gas and Electric Company.
| Household | 200% of Federal Poverty Guidelines (CARE/ESAP) +1 | 250% of Federal Poverty Guidelines (FERA) |
|---|---|---|
| 3 | $51,641 | $64,550 |
| 4 | $62,401 | $78,000 |
| 5 | $73,161 | $91,450 |
| 6 | $83,921 | $104,900 |
| 7 | $94,681 | $118,350 |
| 8 | $105,441 | $131,800 |
| Each Additional Person | $10,760 | $13,450 |
If you believe your income might qualify you for FERA, contact PG&E to inquire about this program as well.
Take the Next Step
Qualifying for the PG&E CARE program can provide significant financial relief, making your energy bills more affordable. Review the income guidelines and program eligibility criteria carefully. If you believe you are eligible, don’t hesitate to apply. Lower energy bills can make a real difference in your household budget, ensuring you can maintain essential services without undue financial stress. Contact PG&E today to learn more and start your application process.
