Are you a Pacific Gas and Electric Company (PGE) customer in California looking for ways to lower your energy bills? The California Alternate Rates for Energy (CARE) program could significantly reduce your expenses. This program offers substantial discounts on both electricity and natural gas for eligible low-income households. CARE provides a 30-35% discount on your electric bill and a 20% discount on your natural gas bill, making energy more affordable. If you’re wondering, “How Do I Enroll In The Care Program For Pge?”, this guide will provide you with a step-by-step approach to understanding, applying for, and potentially benefiting from this valuable assistance program.
Understanding the CARE Program and Benefits for PGE Customers
The CARE program is designed to help income-qualified households manage their energy costs. For PGE customers, this means access to one of the most significant utility discounts available in California. PGE, as one of the major utility companies regulated by the California Public Utilities Commission (CPUC), actively participates in the CARE program. Serving a vast area of Northern and Central California, PGE is committed to ensuring its eligible customers can access affordable energy through programs like CARE. This program is funded through a surcharge on other utility customers’ bills, ensuring its sustainability and reach.
Checking Your Eligibility for PGE CARE
Eligibility for the CARE program is primarily based on your household income. These income limits are updated annually and are effective until May 31, 2025. Here are the current income guidelines to determine if you qualify:
| CARE Income Guidelines* |
|---|
| Household Size |
| 1-2 |
| 3 |
| 4 |
| 5 |
| 6 |
| 7 |
| 8 |
| Each Additional Person |
| * Effective June 1, 2024 to May 31, 2025 |
Beyond income, you may also qualify for CARE if you are enrolled in certain public assistance programs. These programs include:
- Medicaid/Medi-Cal
- Women, Infants and Children Program (WIC)
- Healthy Families A & B
- National School Lunch’s Free Lunch Program (NSL)
- Food Stamps/SNAP
- Low Income Home Energy Assistance Program (LIHEAP)
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Temporary Assistance for Needy Families (TANF) or Tribal TANF
If you participate in any of these programs, you automatically meet the eligibility criteria for CARE, regardless of your specific income level.
Step-by-Step Guide to Enroll in PGE CARE
Enrolling in the PGE CARE program is a straightforward process. Here’s how you can apply:
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Online Application: The easiest way to apply is through the PGE website. Visit the PGE CARE program page and look for the online application form. This is a quick and efficient method to submit your application.
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Phone Application: You can request an application form or get more information by calling PGE directly. Contact PGE’s dedicated line for assistance programs at 866-743-2273. A representative can guide you through the application process and answer any questions you may have.
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Mail Application: If you prefer to apply by mail, you can download the application form from the PGE website or request one by phone. Once completed, mail the application to the address provided on the form.
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Community Agencies: Application forms are also available through various community agencies. These agencies often assist low-income individuals and families with various support services, including help with utility assistance programs. Contact local community centers or social service organizations to inquire about CARE application assistance.
When applying, be prepared to provide documentation to verify your income or enrollment in a qualifying public assistance program. This may include pay stubs, tax returns, or documents confirming your participation in programs like SNAP or Medi-Cal.
FERA Program: Additional Assistance for PGE Customers
If your household income slightly exceeds the CARE program limits, you might still be eligible for assistance through the Family Electric Rate Assistance (FERA) program. FERA offers an 18% discount on your electricity bill. It’s designed for families with slightly higher incomes who still need help managing energy costs. For PGE customers, FERA provides a valuable second tier of support. Here are the income limits for FERA:
| Household | 200% of Federal Poverty Guidelines (CARE/ESAP) +1 | 250% of Federal Poverty Guidelines (FERA) |
|---|---|---|
| 3 | $51,641 | $64,550 |
| 4 | $62,401 | $78,000 |
| 5 | $73,161 | $91,450 |
| 6 | $83,921 | $104,900 |
| 7 | $94,681 | $118,350 |
| 8 | $105,441 | $131,800 |
| Each Additional Person | $10,760 | $13,450 |
Contact PGE directly to inquire about FERA and determine if your household qualifies for this additional assistance.
Conclusion
Enrolling in the CARE program for PGE can significantly alleviate your energy bill burden if you are an eligible low-income customer. By understanding the eligibility criteria and following the straightforward application steps—whether online, by phone, or through community agencies—you can access substantial discounts on your electricity and natural gas bills. Don’t hesitate to reach out to PGE for assistance and take advantage of the CARE program to make your energy costs more manageable. Visit the PGE website or call them today to start your application and begin saving.
