The CARE program offers a substantial discount, specifically 30-35 percent on your electric bill and 20 percent on your natural gas bill. This can make a real difference in your monthly budget. To determine if you are currently enrolled, the most direct approach is to contact PG&E directly. Their customer service team can quickly verify your enrollment status and answer any questions you have about your benefits.
You can reach PG&E’s CARE program assistance line at 866-743-2273. Alternatively, you can visit the PG&E website dedicated to the CARE program for more information and potentially find ways to check your status online, although direct contact is often the most efficient method for confirmation.
The CARE program eligibility is based on household income and household size. As of June 1, 2024, and effective through May 31, 2025, the income limits are as follows:
| CARE Income Guidelines* |
|---|
| Household Size |
| 1-2 |
| 3 |
| 4 |
| 5 |
| 6 |
| 7 |
| 8 |
| Each Additional Person |
| * Effective June 1, 2024 to May 31, 2025 |
Beyond income, you may also qualify for CARE if you are enrolled in certain public assistance programs. These include programs like Medicaid/Medi-Cal, WIC, SNAP/Food Stamps, and others. Enrollment in these programs automatically makes you eligible for CARE, simplifying the application process.
If your income slightly exceeds the CARE limits, you might still be eligible for the Family Electric Rate Assistance (FERA) program. FERA offers an 18% discount on your electricity bill and has higher income thresholds. FERA is available to customers of PG&E, Southern California Edison, and San Diego Gas and Electric Company.
To summarize, if you are a PG&E customer and wondering “am i enrolled in care program pge?”, the quickest way to find out is to contact PG&E directly via phone or their website. The CARE program provides crucial financial relief on energy bills for eligible households, and understanding your enrollment status is the first step to managing your energy costs effectively. Remember to check the income guidelines and consider exploring FERA if CARE eligibility is uncertain. Take advantage of these valuable California assistance programs to ensure affordable and reliable energy for your home.
